Thank you for shopping our Kitchen Shop on line. We want to do everything to make your experience pleasant. We would like to hear from you with your comments and suggestions.
Shipping - Orders will be shipped within 5 business days. Orders are shipped via UPS or US Postal Services. We must consider which is more economical. We will notify you via E-mail when your package ships and how it was shipped. Please give us your physical address to ship your merchandise.
Shipping - outside the U.S.
Please E-mail us with your order and physical address that we may E-mail your quote for a shipping rate. Returns - Have confidence in ordering from our website.
We stand behind our product and will make every effort to resolve any problem. Please report any shipping discrepancies within 5 days of receiving merchandise. If the return or exchange was due to an error on our part we will pay the shipping charge. Returns must be new, unused and in their original packaging. They must be made within 30 days. Please E-mail us if you need to return an item and you will be given a return authorization number.